Mr. Roy wrote me after this was published to say that when reading the story, “I can hear my frustration being presented with such clarity.” Glad I could be of service.

Commentary

Bypassing IT Bottlenecks

David F. Carr, 05.24.10, 06:00 AM EDT

How some firms take charge of their data.

Don’t get between Jay Roy and his data. For an information technology person, that’s a good way to get fired.

Roy is CEO of AWPRx, a Florida company that provides pharmacy benefits management services in workers’ compensation cases. It’s a 25-person firm with about $15 million in revenue, and it runs on data. (Read the rest at Forbes.com)